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Terms & Conditions

Terms & Conditions for Lotto Max Toronto

1. Acceptance of the Terms

By using our platform, you ("User" or "you") acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (the "Agreement"). If you do not agree with any term or condition contained in this Agreement, please discontinue use of our platform immediately.

2. Eligibility Requirements

To access and use Lotto Max Toronto's services, Users must:

  • Be at least 18 years old (or the minimum age required by applicable law)
  • Provide accurate and truthful information during account registration
  • Not be excluded from gaming or restricted under any jurisdictional regulations

3. Minimum Age Requirements

Users must meet the minimum age requirement of 18 years to use our services, unless otherwise specified by local laws.

4. Geographic Restrictions

Lotto Max Toronto may restrict access to its platform in certain jurisdictions due to applicable regulatory requirements. Users are responsible for verifying their eligibility to use our services and comply with all relevant laws and regulations.

5. Account Registration Rules

Users must:

  • Provide accurate information during account registration
  • Use a valid email address and password
  • Not share or transfer login credentials to others

6. One-Account-Per-User Policy

Each User is allowed one (1) account per person, household, or IP address.

7. Identity Verification & KYC

We may request Users to provide identification documents for verification purposes under the Know Your Customer (KYC) policy to ensure compliance with anti-money laundering and counter-terrorism financing regulations.

8. Account Accuracy Obligations

Users are responsible for maintaining accurate account information, including their name, email address, password, and contact details.

9. Account Security Responsibilities

It is your responsibility to maintain the security of your login credentials and to protect against unauthorized access to your account.

10. Restricted Behavior & Prohibited Activities

We prohibit activities that could be considered fraud or abuse, such as:

  • Multi-accounting
  • Sharing login credentials with others
  • Attempting to manipulate game outcomes
  • Interfering with other Users' games

Lotto Max Toronto reserves the right to suspend or terminate accounts engaging in restricted behavior.

11. Bonus & Promotion Rules

Bonuses and promotions may carry specific terms and conditions, including wagering requirements, game restrictions, and withdrawal limits.

12. Wagering & Gameplay Conditions

Users are expected to familiarize themselves with all applicable wagering limits, rules, and gaming regulations before participating in gameplay.

13. Responsible Gaming Expectations

We expect Users to adhere to responsible gambling practices:

  • Set deposit/loss/session limits
  • Cool-off time-outs available on request

Self-exclusion options are also available for users who feel the need.

14. Game Fairness & RNG Systems

All Lotto Max Toronto games use Random Number Generators (RNGs) that are regularly audited and tested to ensure fairness.

15. Technical Interruptions or Voided Gameplay

Lotto Max Toronto may cancel any gameplay due to technical interruptions, maintenance, or other unforeseen circumstances.

16. Suspension or Closure of Accounts

We reserve the right to suspend or terminate your account at our discretion in accordance with applicable laws and regulations.

17. Intellectual Property & Platform Ownership

Our trademarks, logos, designs, content, software, and other proprietary materials are protected under intellectual property law.

18. Limitation of Liability

Lotto Max Toronto does not accept liability for any damages or losses that may occur during gameplay, including financial loss or mental distress.

19. Modification of Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

20. Contact or Support Guidance

For support inquiries or disputes:

  • Please contact our support team 
  • Use our FAQ page for frequently asked questions
  • Inquire about issues related to account security, bonuses, deposits and withdrawals